FAQ – Frequently Asked Questions

How long does shipping take?

Orders are usually processed within 2–5 business days.
Estimated delivery time is 5–10 business days in Europe and 7–15 business days internationally.

Will I receive a tracking number?

Yes. Once your order is shipped, you will receive an email with your tracking number so you can follow your delivery.

Can I return my order?

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the product and your order number. We will assist you with a replacement or refund.

How can I contact customer support?

You can contact us anytime at:

Email: mistbrushstore@gmail.com

We will respond as quickly as possible.